Frequently asked questions.
Product & Features
How does the automated data extraction work?
CarrierBliss uses AI to read your PDF rate confirmations. When you upload a confirmation, the system automatically populates the load tracking details, eliminating manual data entry.
What is the "Driver Portal"?
It is a mobile-friendly interface where drivers can view their assigned load details, route information, and capture/upload Bills of Lading (BOL) directly from their phones upon delivery.
Does CarrierBliss handle invoicing?
Yes. You can generate professional broker/shipper invoices and driver settlement statements with a single click based on the completed load data.
What kind of analytics does the platform provide?
The dashboard tracks key performance indicators (KPIs) including Total Revenue, Average Rate per Mile (RPM), Load Profitability, and Driver Efficiency.
Technical & Setup
How long does it take to get started?
Setup takes less than 5 minutes. You can create an account and begin managing loads immediately.
Do my drivers need to download an app?
The Driver Portal is accessible via mobile browser, so drivers can view load details and upload BOLs without needing to manage a complex app installation.
Is my data secure?
CarrierBliss is built with modern security standards in mind. See the Security link in the footer for specific protocols.
Pricing & Subscription
Is there a free trial?
Yes, we offer a 14-day free trial to get started.
How is CarrierBliss priced?
We offer three tiers:
- Starter ($49/mo) — Up to 10 trucks.
- Pro ($99/mo) — Up to 30 trucks, includes team management and priority support.
- Enterprise ($199/mo) — Unlimited trucks and custom integrations.
Can I upgrade or downgrade my plan?
Yes, you can change your plan at any time as your fleet grows or scales back.
Operations
How does CarrierBliss help with driver settlements?
The system automatically calculates what is owed to the driver based on the load data and generates a PDF settlement statement, ensuring 100% accuracy and reducing disputes.
Can I manage dispatchers on this platform?
Yes, the Pro and Enterprise plans include team management features and dispatcher settlement tracking.